In November 2018 I started looking at my finances, to start saving money for a new home. As a single mom, every penny counts. I reached out to Kimiko-Zoellner AAA insurance agency and Brenda Wicker answered all my questions (even the silly ones) with patience and kindness. She called me back the same day to offer better coverage than what I currently had, saving me over 50% monthly, as well as offering renters insurance for basically nothing! I’m so glad I made the switch! My questions and concerns are always dealt with—with high priority. They make me feel like I’m a VIP. It’s the best feeling in the world when someone takes those extra steps to make you feel important when they don’t have to. I recommend the team at Kimiko-Zoellner AAA to everyone!
I have been a customer of AAA, and specifically this agency, for 15+ years. From day one, I felt like a valued customer and that continues through to current day with the new owners and management team. The staff is knowledgeable and goes above and beyond to make sure all my concerns are addressed and that any issues are resolved in a timely manner. As a busy business executive, I need to know that someone else is looking out for my best interests and that all bases are covered with respect to my insurance needs– without a doubt, that’s the case with Chera, Chuck, and their entire team. I will continue to be a customer for years to come!
My experience with Kimiko-Zoellner AAA Insurance has far exceeded my expectations. I have multiple policies with their agency--including my home, auto and business and the financial savings are better than what I could have expected. I like the aspect that I can do everything over email as it works best with my busy schedule. I have sent, and continue to send clients, friends, and family members to their agency. If you’re looking for an insurance agency that works for you, you should give Kimiko-Zoellner an opportunity! They can save you money and definitely keep you and your family safe and protected!
I had my auto insurance with the same company for 10 years. I was carrying full coverage and was paying over $1000 a year. For some reason, I never shopped around. I wish I had.
Chera asked me if she could do a quote on my coverage. I was amazed. I got the exact coverage for substantially less. Better yet, with the savings for coverage through her agency, I was able to get renter's insurance and a AAA membership and still came out $75 ahead.
I am extremely pleased with the coverage and personal service I receive from Chera's AAA agency. I plan on staying with her agency for a very long time!
There are many great things about Kimiko-Zoellner AAA. I recently switched to them since getting my own auto policy and knew absolutely nothing regarding insurance. They sat down with me and went over every detail to the different policies and helped me compare and find the best one for me. The knowledge and patience they have really stood out to me. Plus they helped me save money!
Chera's AAA Agency is the best!
I've had my auto and home insurance with the same company for 11 years. Being careful with my finances, before annual renewal I always shop around. Well, this year was no exception. Right as I was checking other companies, Chera mentioned her agency, and I was willing to try. "Why not, if it can save me money, I will switch," I thought. To begin with I was extremely pleased with the personal service and to finish my story- yes, I am with AAA now and love it!
My family has had the same home and auto insurance for 15 years. I always felt like I needed to shop for better coverage and better premiums, but never wanted to deal with the headache of switching companies. When the opportunity came to switch to AAA with Chera and Chuck for better coverage, better premiums, and lower deductible, it was a no brainer -- and the transition process was completely painless! In addition, we now have roadside service which gives us tremendous peace of mind – as everyday commuters, frequent road-trippers, and avid cyclists.
I give Kimiko-ZoellnerAAA Insurance Agency 5 Stars!
When it comes to service, they have the best employee's working there and are always on top of everything! Before you even have to make a phone call, they have taken care of everything. Pricing is also very good. I could get USAA for about the same price and the same coverage as my AAA policy-- but AAA is what I choose to stay with because of the people. When you need answers there is always someone available to answer your questions.
In 2012 I had a claim and it was a pleasure working with Kimiko-Zoellner AAA during a very stressful time.I would highly recommend AAA, but more importantly the Kimiko-Zoellner AAA Agency.
This site serves residents of the AAA Club Alliance service area which includes Greater Hartford, CT Area, Cincinnati Tri-State Area, Miami County, OH, Greater Dayton, OH Area, Northwest Ohio, AAA Blue Grass & Bluefield Regions, Southern West Virginia, Kansas, Oklahoma, South Dakota, Delaware, Maryland, Washington DC, and parts of Virginia, Pennsylvania, and New Jersey. Write Us: AAA Club Alliance, One River Place, Wilmington, DE 19801